How Trust Works
Trust is the foundation of all relationships. It's the invisible bond that holds people and organizations together. The 3 Pillars of Trust 1. Credibility: Built on knowledge, expertise, and honesty. 2. Reliability : Fostered by consistency in actions and fulfilling promises. 3. Empathy : Nurtured by genuine care, concern, and emotional connections. The Trust Cycle 1. Initial Trust : Begins with vulnerability and choosing to believe. 2. Testing Phase : Actions confirm or challenge that belief. 3. Growth or Erosion : Positive experiences deepen trust, while negative ones erode it. Factors That Influence Trust 1. Communication: Clear, honest, and frequent communication builds trust. 2. Consistency: Predictable and dependable behavior encourages trust. 3. Vulnerability: Sharing personal thoughts and feelings strengthens trust. 4. Accountability: Owning up to mistakes and making amends demonstrates integrity. Types of Trust 1. Interpersonal Trust: Between individuals, based on share...